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How b222k Handles Your Personal Information

When you open an account with us, we collect certain personal and payment details — and this policy explains exactly what we collect, why we collect it, and how we keep it safe.

Account data protectedbKash, Nagad, Rocket payment info handled securelyNo data sold to third partiesYou can request your data any timePolicy applies to all account holders
b222k How b222k Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply technical and organisational measures to protect the data tied to your account. Payment details linked to bKash, Nagad, or Rocket transactions are stored in encrypted form and are accessible only to authorised internal systems. Your account password is hashed — we cannot read it, only verify it. Below are the four key areas that govern how your information is handled on this platform.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law and financial record-keeping obligations.

Payment Data Security

Transaction records for bKash, Nagad, and Rocket deposits are encrypted and stored separately from your login credentials. No payment PIN ever passes through our servers.

Your Right to Request Changes

You may ask us to correct inaccurate data, delete your account record, or send you a copy of what we hold. Contact support with your account email to start that process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Concerns

If you have a question about how your data is handled — or want to request a correction, deletion, or copy of the information we hold — our support team can help. Reach out through any of the channels below. When contacting us about your data, include your registered account email and the specific request so we can locate your record and respond accurately.

Live Chat Open the chat widget from your account dashboard. Describe your data request and our team will verify your identity before actioning anything.
Email Support Send your privacy request to our support address. Include your account email and what you are asking for — access, correction, or deletion.
Account Help Centre Log in and visit the Help section. You can raise a support ticket directly from your account, which keeps your request tied to your verified profile.

Common Questions About Your Data and This Policy

These are the questions we hear most often about how your account data is managed. If your question is not here, reach out through live chat or email and we will respond directly.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. Device data like IP address and browser type is collected automatically during your session.

No. Your wallet PIN is entered directly in your bKash, Nagad, or Rocket app. We only receive a transaction confirmation reference — your PIN never reaches our servers at any point.

Yes. Contact our support team by email or live chat with your registered account email address. We will verify your identity and provide a summary of the data linked to your account.

We retain records for a period after account closure in line with applicable local law and financial record obligations. Once that period passes, personal data is removed from active systems.

We share data only with payment processors and technical providers who need it to operate their specific function. We do not sell your data or share it with advertisers or unrelated companies.

Submit a deletion request via live chat or our support email, including your account email address. We will confirm receipt, verify your identity, and process the request subject to applicable legal retention requirements.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.